Terms of Service

1. Acceptance of Terms

By accessing or using TrueUp Labs ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

TrueUp Labs provides an AI-powered platform that generates social media content for professional services firms. Our Service includes content generation, editing tools, and direct publishing to social media platforms including LinkedIn, X (Twitter), Instagram, and Facebook.

3. Account Registration

To use our Service, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Be at least 18 years old or have parental consent
• Notify us immediately of any unauthorized access

4. Acceptable Use

You agree not to use our Service to:

• Generate content that is illegal, harmful, or violates third-party rights
• Spread misinformation or misleading content
• Violate the terms of service of connected social media platforms
• Attempt to reverse engineer or exploit our AI systems
• Resell or redistribute our Service without authorization

5. Content Ownership

Your Content: You retain ownership of the information you provide to us about your business and any edits you make to generated content.

Generated Content: Content generated by our AI becomes yours to use once created. You are responsible for reviewing and approving all content before publishing.

Our Service: TrueUp Labs retains all rights to our platform, AI models, and underlying technology.

6. Content Responsibility

You are solely responsible for reviewing all generated content before publishing. While we strive to create accurate and appropriate content, AI-generated content may contain errors or may not meet specific regulatory requirements for your industry. You should verify all content for accuracy, compliance, and appropriateness.

7. Subscription and Payment

• Subscriptions are billed on a recurring basis (monthly or annually)
• You can cancel your subscription at any time
• Refunds are provided in accordance with our refund policy
• We reserve the right to change pricing with 30 days notice

8. Limitation of Liability

To the maximum extent permitted by law, TrueUp Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service.

9. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or that generated content will be suitable for any particular purpose.

10. Termination

We may suspend or terminate your account if you violate these Terms. You may terminate your account at any time. Upon termination, your right to use the Service ceases, and we may delete your data in accordance with our Privacy Policy.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website. Your continued use of the Service constitutes acceptance of the modified Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

13. Contact

For questions about these Terms, please contact us at hello@trueuplabs.com